FAQS

Para poner al alcance de nuestros clientes los mejores accesorios que den a su look un toque diferente y diferenciador.

Nuestro equipo navega las redes sociales analizando tendencias, contacta con los mejores artesanos a nivel mundial y viaja a las principales ciudades y ferias de moda del mundo como auténticos “nómadas” del estilo buscando.

WHAT IS ATLIE?

Atlie is created as a multi-brand online store of accessories for the male public. To make available to our customers the best accessories that give their look a different and differentiating touch. Our team navigates social networks analyzing trends, contacts the best artisans worldwide and travels to major cities and fashion fairs around the world as authentic "nomads" of style looking for that different complements, unique ...
ARE THEY ORIGINAL PRODUCTS?
All the products commercialized by Atlie.es are accessories of the highest quality, totally original and acquired directly to the brands or their commercial representatives. Atlie sells products and brands totally handmade, manufactured in different European countries such as Italy, Sweden, Noriega, France, and have the quality guarantee of these brands and manufacturers.
WHICH COUNTRIES DO WE SHIP TO?
Initially, Atlie.es sends products to all Spain and to the countries of the EU and some of the rest of Europe, always subordinated this shipment to the payment of the product with some of the means of payment that we put to your disposition and to the pertinent verifications anti-fraud.
Atlie.es does NOT send products to PO boxes or addresses that are not perfectly identified and validated.
WHAT MEANS OF PAYMENT CAN I USE?
Atlie.co.uk makes available to you the most used and secure means of payment currently in electronic commerce. You will be able to pay for your purchase.
- credit card (VISA or Mastercard)
- Paypal
- ApplePay and/or GooglePay
DO YOU NEED TO REGISTER TO BUY?
No, you can buy at Atlie.es without an account, however, we recommend that you register at our online store so you can start adding your favorite pieces to your wish list and easily track your orders.
WHAT DO YOU DO IF YOU FORGET YOUR PASSWORD?
Simply follow the link "Forgot your password" on our login page and enter your email address. You will receive an email to reset your password.
IN WHICH CURRENCIES CAN I MAKE MY PURCHASE?
The currency you see on the website is based on your current location; however, you can select any currency from the drop-down list in the top right corner to view the conversion, although all payments and collections will be made in EUROS (€).
WHEN WILL THE AMOUNT BE CHARGED TO YOUR CARD OR PAYMENT METHOD?
If you pay by debit card or PayPal, Atlie.co.uk will accept payment at the time your order is placed on our site. If you pay by credit card, full payment is normally made once your order is ready to be shipped, although your bank or card issuer can immediately reserve the amount of the order on your account.
IS YOUR PERSONAL DATA PROTECTED?
We keep your personal data private and confidential and only disclose it with your consent or if permitted by law. For more details, please see the Atlie.es Terms and Conditions.
ARE TAXES CHARGED ON THE ORDER?
You are buying goods for delivery to an EU address or country (those where we do ship our products currently), and the corresponding VAT (21%) will be included in the price that appears on each of the products. The price is presented in the prices in euros on the website.
DO YOU SHIP OUTSIDE THE EU?
At the moment, the orders realized in Atlie.es will only be sent to addresses and/or countries of the EU and some of Europe. All the orders that were made now or in the future outside the frame of the EU and require the payment of rates, taxes, tariffs or other similar, will be the responsibility of the client, who will have to liquidate them with the local authorities of Customs. Atlie.es is not responsible for the fulfillment of these obligations on the part of the client.
CAN ANY PRODUCT BE RETURNED?
Atlie.es incorporates own use control labels that must remain intact so that certain products can be susceptible to return. However, there are certain products that due to their form, manufacture or use to which they are intended, are not subject to return, which will be collected and detailed in the description of such products.
CAN I RETURN PERSONALIZED PRODUCTS?
Due to the nature of custom orders, and the fact that they have been created especially for you, we will not be able to accept returns.

Cue métodos de pago aceptamos

Para poner al alcance de nuestros clientes los mejores accesorios que den a su look un toque diferente y diferenciador. Nuestro equipo navega las redes sociales analizando tendencias, contacta con los mejores artesanos a nivel mundial y viaja a las principales ciudades y ferias de moda del mundo como auténticos “nómadas” del estilo buscando eso complementos diferentes, únicos...

Pregunta Frecuente

Para poner al alcance de nuestros clientes los mejores accesorios que den a su look un toque diferente y diferenciador. Nuestro equipo navega las redes sociales analizando tendencias, contacta con los mejores artesanos a nivel mundial y viaja a las principales ciudades y ferias de moda del mundo como auténticos “nómadas” del estilo buscando eso complementos diferentes, únicos...

Pregunta Frecuente

Para poner al alcance de nuestros clientes los mejores accesorios que den a su look un toque diferente y diferenciador. Nuestro equipo navega las redes sociales analizando tendencias, contacta con los mejores artesanos a nivel mundial y viaja a las principales ciudades y ferias de moda del mundo como auténticos “nómadas” del estilo buscando eso complementos diferentes, únicos...